Why Choose NilSi Express?

• NilSi Express is one of the best courier companies for sending parcels from India to the Hong Kong, offering fast delivery, door-to-door service, and affordable rates

• Most parcels arrive in 4–6 business days; remote areas may add 1–2 days

Sending your parcel from India to the Hong Kong is easy, safe, and affordable with NilSi Express – your trusted partner for international courier services. Follow these 3 simple steps to ship your documents, excess baggage, or personal items:

Step 1: Get a Quick Quote Online

Visit our website www.nilsiexpress.in and fill out the courier to UK quote form. Our courier expert will contact you shortly to understand your shipment details and share the best price for shipping from India to the UK, directly on your email (support@nilsiexpress.in | nilsiexpress@gmail.com )or WhatsApp.(+91 9594091051 | +91 8898537767)

 Step 2: Schedule Pickup from Your Doorstep

Once you approve the quote, we’ll arrange a free parcel pickup from your home or office anywhere in India. Your shipment will be routed via our Mumbai hub, where we will inspect and verify the items for security clearance, and generate a detailed invoice for payment.

Step 3: Pay and Track Your Parcel to the UK

After receiving the payment, we will hand over your parcel to our trusted international carrier partner. You will get a tracking number to monitor your courier delivery to the UK through our official website and the partner tracking page until final delivery

Note*

Send parcels from India to the UK with NilSi Express offers a Duty Paid Service, ensuring the receiver in UK does not need to pay any customs duties at the destination."

Yes, you can send a wide range of homemade and branded food items to the UK at low-cost courier charges with NilSi Express, like Diwali sweets, Christmas snacks, pickles, spices, and faral, to the UK through NilSi Express. We offer secure, high-quality packaging and affordable courier charges, ensuring your food items are delivered safely and on time. Just make sure the contents comply with UK customs regulations for smooth processing.

If the package is large and light, shipping charges will be calculated based on the dimensional weight of the package rather than the actual weight. The weight of the package is rounded up to the next Kilogram.

To calculate the volumetric weight, use the below formula:
Length x Width x Height (cm) / 5000 = Weight (Kg)

• Actual weight and volumetric weight (Dimension Weight) whichever is
• If the actual weight is 15 Kgs and the volumetric weight is 20 Kgs, chargeable weight will be 20 Kgs.
• For more info of volumetric weight

NilSi Express will provide tracking number after the parcel is dispatch from our end, you can track it on the official website of NilSi Express and carrier website.

• Yes, NilSi Express provides free pickup and packaging services for customers in Mumbai.

  For those outside Mumbai, the sender must do basic packing, and NilSi Express will do Free Pickup

  You can pack your items in a suitcase, trolley bag, or carton box—whichever is convenient.

  After receiving the parcel at our Mumbai warehouse, we will repack or add final touches to the packaging at no extra cost, if needed.

  We ensure your shipment is safe, secure, and ready for international transit.

• NilSi Express offers multiple secure payment options for your convenience:
  • NEFT (National Electronic Funds Transfer)
  • RTGS (Real-Time Gross Settlement)
  • IMPS (Immediate Payment Service)
  • UPI (Unified Payment Interface) – No transaction charges
  • TransferWise/Wise – For international payments to our bank account (Email: support@nilsiexpress.in)
  • Credit Card – Accepted with a 3% payment gateway fee

• direct payment email address is support@nilsiexpress.in).

Customs duties vary by item value; we pre-pay and include all fees in your quote.The customs authority of the destination country holds full rights to scrutinize every shipment until their satisfaction.

So, Neither NilSi Express nor the Carrier is responsible for delays due to the destination customs.

After receiving your payment, we will dispatch your parcel immediately for its destination. If the payment was received before 6 pm it will be dispatched on the same day, otherwise it will be sent first half of subsequent day.

• Yes, it is mandatory to weigh the parcel and record an unboxing video at the time of delivery.
• This helps verify the shipment weight and provides clear proof in case of missing or damaged items.
• The video and weight details are required to initiate any refund or claim process.
• Please share this evidence with our support team within 24 hours of receiving the parcel.
• These steps ensure a quick and smooth resolution with our courier partners.
• For claims support, contact:
  +91 9594091051 | ✉️ support@nilsiexpress.in